For true peace of mind, all ArcMan machines (excluding Lowboy machines) come with a 24 Months On-Site Warranty as standard. This warranty is covering most major Towns and Cities within Australia only.
The ArcMan "On-Site" Warranty comes standard with all ArcMan arcade machines (excluding Lowboy machines) and is designed specifically for ArcMan customers, therefore this Warranty is not available to customers who purchase arcade machines from other companies or outside of Australia.
The ArcMan On-Site Warranty covers most Major Towns and Cities within Australia only, however we cannot guarantee that we are able to provide a technician at all times in all Major Towns or Cities in Australia.
Should the rare occassion arise when a technician is unable to reach your premises, at ArcMan option, we may provide you with a replacement loan machine until your machine can be repaired or replaced with a new machine if required. Please note this is strictly subject to availability.
Additionally if a technician is not able to attend your premises, then the machine will need to be sent to the closest repair centre, where it will be assessed and repaired as soon as possible.
Please note, some parts are not always locally available and may take some time before they can be available. ArcMan will do everything to avoid extended delays, however we do ask for your patience with these situations as they are out of ArcMan control.
For all On-Site Warranty enquiries please phone: 1800 ARC MAN or 1800 262 767. Or you can make an enquiry via email to: firstname.lastname@example.org.
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